FAQs

The Click My Cause app is available for the iPhone. We plan to offer the app for Android phones in the future.
We do not share your email address with any organization. Your elected representatives receiving your messages see your email address, and the information you entered identifying you as one of their constituents (name, street address). Please see our privacy policy on our home page. The organizations you choose to send you mobile alerts see your name and city only.
When there is a red “Act Now” button, it’s time to message the decision-maker. Click on the “Act Now” button, and then click “send message.”
When there is no red “act now” button, that means there’s no action to take. When you tap on the bill or action, you will still see your message. But wait until the supporting organization alerts you it’s time to speak up. Then, there will be the red “act now” button.
A red badge on your app icon means you have a pending alert. Open the app, and click on the “Act Now” button.
Confirm Notifications are turned on for the Click My Cause app: Make sure you allowed notifications for this app (see “Allow Notifications” below). Also confirm you do not have a pending update for the app. If none of this works, then delete the app and download it again from the app store. If you do not remember your password after you download it (on the sign-in screen), there is a “forgot password” feature on the sign-in screen. Timing: Organizations only send alerts when your voice is needed because a bill is up for a vote in the CA legislature. The CA legislature is in session January through September, with alerts starting in March every year. Allow Notifications: To ensure you receive alerts, check your notifications setting for the Click My Cause app:
  • On your iPhone, click on Settings
  • Click on Notifications
  • Click on Click My Cause app
  • Make sure the “allow notifications” at the top is green (if not, slide button)
  • Turn on “show on lock screen” so you always see your Click My Cause banner alerts
If notifications are turned on, check your notifications selected for this app. The best “alert style” for this app is the “alerts” selection. That way, all you have to do is tap on the alert to send your postcard.The alternative alert style, the “banner” selection, will disappear from your iPhone screen. When the banner disappears, you can still send your postcards either by (1) clicking on the alert in your notifications tray or (2) clicking on your CMC icon (and clicking on any pending “Act Now” red buttons).
We need your street address (not just your city or zip code) to identify your California state legislators (assembly member and senator) to receive your messages. More than one legislator can represent voters within the same zip code.
Click on “edit profile” above the drop down navigation menu
Click on “edit profile” on the drop down navigation menu
Enter your unit number without using the “#” sign. For example, “Unit 1”, not “Unit #1”
Click on “forgot password” on the sign in screen
  1. Access the dropdown menu by tapping on the three horizontal bars in the black bar above “Welcome” on your home screen
  2. At the top of the dropdown menu, tap on the green “edit profile”
  3. Tap on your email address, change it
  4. Tap “done” on the top black bar
  5. Select “home” to return to your home screen
Yes. Both the message and “thank you” screens have a "share" button. For your social media friends, it’s just two taps to act (Tap 1: open share link, Tap 2, send message) – if they have the app. If they don’t have the app, the share link takes them to the App store.
For a message about a state bill, your message is sent to your CA assembly member, CA senator, the committee hearing the bill, and the Governor. If you tap on the word “Representative” in the phrase “Dear Representative,” you will see the list of recipients of your message. For a message about other matters pending outside the state legislature, you message is delivered to the decision maker(s) on that matter, as designated by the nonprofit tracking that matter.
Yes. On the message screen, click on the box icon in the upper right corner.
Unlimited. To add or remove organizations, (1) on the home screen, tap on the "My Orgs" tab (up top), (2) on the "My Orgs" screen, tap on "Add/Remove Organizations" (at the bottom), (3) tap on the organization name you want to add or remove, (4) tap "done"
On the message screen, select “no thanks.” You will not receive another alert on that action.
Tapping on the organization logo takes you to the organization’s website.
The message screen for every action has a "more info" tab with information links.
After you tap "send message," a "you acted" button replaces the "act now" button.
"My Actions" displays your current "act now" buttons - the actions needing your immediate action. Once you tap "send message", the action continues to display in the app with a "you acted" button, on the home screen of the sponsoring organization.