Frequently Asked Questions
Can I download the app on my smart phone?
The Click My Cause app currently is available for the iPhone. We plan to offer the app for Android phones in the future.
Do you share my personal information?
What does the red “Act Now” button mean by a bill?
When there is a red “Act Now” button by a bill, it’s time to email Sacramento on the bill. Click on the “Act Now” button, and then click “send postcard.”
Why am I not receiving any alerts?
Check for App Updates Your app needs to be the latest app version to receive alerts
Timing Organizations only send alerts when legislation needs action, i.e. when a bill is up for a vote in committee or on the floor of the Assembly or Senate. The CA legislature is in session January through September, with alerts starting in March 2017
Allow Notifications To ensure you receive alerts, make sure you selected “ok” to allow notifications for the Click My Cause app.
To make sure you can receive your alerts, open your iPhone settings and tap “Notifications” to see your apps list. Tap on the Click My Cause app to adjust its individual settings. Select “Allow Notifications” (if not selected). Confirm your notifications are turned on for the notification center, the badge app icon, and your lock screen.
If notifications are turned on, check your notifications selected for this app. The best “alert style” for this app is the “alerts” selection. That way, all you have to do is tap on the alert to send your postcard.
The alternative alert style, the “banner” selection, will disappear from your iPhone screen. When the banner disappears, you can still send your postcards either by (1) clicking on the alert in your notifications tray or (2) clicking on your CMC icon (and clicking on any pending “Act Now” red buttons).
Why do you need my street address?
We need your street address (not just your city or zip code) to identify your California state legislators (assembly member and senator) to receive your emails. More than one legislator can represent voters within the same zip code.
I entered my name incorrectly
Click on “edit profile” above the drop down navigation menu
I entered my address incorrectly
Click on “edit profile” on the drop down navigation menu
I am receiving an “error” message for my apartment or condo unit when I try and enter my address
Enter your apartment or condo unit number without using the “#” sign. For example, enter “Unit 1” and not “Unit #1”, or “Apartment 1” and not “Apartment #1”
I forgot my password
Click on “forgot password” on the sign in screen
Who receives my “postcard” email?
Your “postcard” is emailed to your CA assembly member, CA senator, and the committee where the bill is pending. If you tap on the word “Representative” in the phrase “Dear Representative,” you will see the list of recipients of your email.
Can I email postcards to Sacramento on issues important to me, in addition to responding to mobile alerts?
Yes. On the dropdown menu, select “contact representative.” Type in the issue or bill, select support or oppose. By default, your postcard goes to your representatives. You can chose additional members of the legislature to receive your postcard. When you’re done, click “create postcard.” You can add a personal note to your ready-made postcard on the postcard screen.
Can I track the progress of the bill in my postcard?
Yes. On the postcard screen, click on the box in the upper left corner.